In a continued effort to provide exceptional financial services and tools, Centier Bank has partnered with MortgageKeeper Referral Services. Centier has subscribed to MortgageKeeper, which is now available for free to Centier customers and employees. MortgageKeeper is an online financial resource assistance tool that generates referrals to trustworthy local, state, and national resources to those who are struggling to maintain their debts and household expenses.
“As a community bank, our goal is to inform, educate, and empower consumers so that they make better financial decisions,” stated Mike Schrage, President and CEO of Centier Bank. “Finances are personal, and sometimes you’re not sure how or who to ask for help…it can be overwhelming. MortgageKeeper allows users to participate discreetly and Centier has made it available for anyone to use – you do not have to be a Centier customer to use the system.”
Centier Bank is excited to be the first bank in Indiana to feature this service, which can be accessed on the bank’s website at Centier.com/mortgagekeeper. This new service provides links to resources including Hardest Hit Funds resources, food assistance, child care assistance, employment resources, housing and credit counseling, down payment assistance, and much more. Local, state, and national results are generated by simply answering four basic questions and providing a zip code, personal information is not required to take advantage of this service.
“We are thrilled to provide this free referral service to consumers within our communities,” stated Dian Reyome, Centier Bank Financial Capabilities Coordinator/CRA Advocate. “The worst thing you can do is ignore a mounting financial hardship. This service connects consumers with agencies that have the tools and means for preventing foreclosures and assisting with other financial and family needs.”
According to its Homeowner Needs Status Report for Q3 2013, MortgageKeeper Referral Services showed its highest number of referrals ever. The report showed that homeowners received 325,000 referrals from MortgageKeeper in Q3 – 60% more than the same quarter last year. The top five referral categories are: Housing & credit counseling requests, followed by utility assistance, employment resources and support, food assistance, and affordable rental housing.
“While we are relieved that the worst of the housing crisis seems to be behind us, struggling homeowners and those transitioning to rental properties still need financial support and advice,” said Rochelle Nawrocki Gorey, president of MortgageKeeper Referral Services. “Our subscribers continue to find our product to be immensely helpful as they assist those still in need.”
MortgageKeeper Referral Services is the only platform dedicated to connecting consumers to best-in-class local resources. Trusted by top servicers and housing counseling agencies, the application powers more than 3,500 referrals a day in 160 markets throughout the United States.